Privacy Policy

1. Information We Collect

To provide the Service, we collect the following information.

(1) Registration information: email address, phone number, and identifiers of the outside services used to log in (Apple, Google, LINE, etc.)

(2) Profile information: nickname, date of birth, age, gender, area of residence, photos, self-introduction

(3) Posted content: favorite works and answers about them, messages, reports

(4) Identity verification information: images and details of identity documents submitted to confirm age

(5) Payment information: purchase history of paid services (credit card numbers and similar details are managed by the App Store or Google Play, and we do not collect them)

(6) Device and usage information: device type, OS, app version, IP address, advertising identifier, push notification token, access times, activity history, crash information

(7) Inquiry information: content of inquiries and the reply email address

2. Purposes of Use

We use the information we collect for the following purposes.

(1) To provide the Service and to register, authenticate and manage accounts

(2) To show profiles and posts to other users based on favorite works and answers

(3) To provide messaging between users

(4) To confirm that users are 18 or over, prevent impersonation and misuse, and respond to violations of the terms

(5) To respond to reports and inquiries

(6) To provide paid services and charge fees

(7) To send notifications about new features, campaigns, important notices and the like

(8) To improve the Service and develop new services by analyzing usage

(9) To comply with the law

3. Provision to Third Parties

1. We do not provide personal data to third parties without the user's prior consent, except in the following cases.

(1) Where required by law

(2) Where needed to protect a person's life, body or property, and it is difficult to obtain the person's consent

(3) Where we need to cooperate with a government body, a local government or someone they have entrusted in carrying out duties set by law

2. Where we entrust the handling of personal data to the extent needed for the purposes of use (cloud servers, email delivery, analytics, etc.), we appropriately supervise the contractors.

3. We use services such as Firebase provided by Google LLC (United States), and personal data may be stored on servers of third parties in foreign countries. These companies have systems in place that meet the standards set by the APPI.

4. External Transmission (Disclosure Under the Telecommunications Business Act)

To analyze usage, detect problems and deliver notifications, the Service sends information from users' devices to the following companies.

(1) Firebase Analytics (Google LLC): device information, app usage, advertising identifier / analyzing usage

(2) Firebase Crashlytics (Google LLC): device information, crash information / detecting and fixing problems

(3) Firebase Cloud Messaging (Google LLC): push notification token / delivering notices and message notifications

(4) Meta Platforms, Inc. (Facebook SDK): device information, app usage, advertising identifier / measuring advertising results

You can stop the sending of the advertising identifier in your device settings ("Tracking" on iOS, "Advertising ID" on Android).

5. Security Measures

We take the following measures to prevent the leakage, loss or damage of personal data.

(1) Organizational measures: appointing a person responsible for handling data, establishing handling rules

(2) Human measures: regular training for staff

(3) Physical and technical measures: encrypting communications, limiting access rights, monitoring access logs

(4) Understanding the external environment: when handling personal data abroad, we take measures after understanding that country's personal information protection system

6. Retention Period

We keep personal information only as long as needed for the purposes of use. When an account is deleted, we promptly delete the information, except what is needed to prevent misuse or comply with the law. Images of identity documents are deleted within the period we set after verification is complete.

7. Requests for Disclosure and Other Actions

1. As provided by the APPI, users may request notification of the purposes of use of retained personal data, its disclosure, correction, addition or deletion, the stopping of its use or its erasure, the stopping of its provision to third parties, and disclosure of records of such provision.

2. Please send requests to the contact at the end of this policy. After confirming your identity, we will respond without delay in accordance with the law.

3. You can check and change most of your profile yourself from My Profile in the app. You can delete your account at any time through "Settings > Delete account".

8. Contact

We accept inquiries and complaints about the handling of personal information at the following contact.

Business name: Ringo Ringo Operations Office

Address: disclosed without delay upon request

Contact: in the app, Settings > Help & Contact, or app.ringoringo [at] gmail.com

9. Changes to This Policy

We may change this policy in response to changes in the law or in the Service. We will announce important changes on the Service. The changed policy takes effect when it is posted on the Service.