Terms of Service
Last updated: October 1, 2026
This English text is a translation provided for convenience. If it differs from the Japanese version, the Japanese version prevails.
These Terms of Service (the "Terms") set out the conditions for using the app "Ringo Ringo" (the "Service") provided by the Ringo Ringo Operations Office ("we" or "us"). By using the Service, you agree to these Terms.
Article 1 (Application)
1. These Terms apply to all relationships between users and us concerning the use of the Service.
2. Guidelines, help pages, notices and other rules that we publish on the Service form part of these Terms.
3. If these Terms differ from the rules in the preceding paragraph, these Terms prevail unless otherwise specified.
Article 2 (Definitions)
In these Terms, the following words have the following meanings.
(1) "User" means an individual who has agreed to these Terms and registered with the Service.
(2) "Account" means the login credentials and profile information a User has registered to use the Service.
(3) "Posted Content" means text, images, profiles, answers about favorite works, messages and any other information a User sends or posts on the Service.
(4) "Paid Services" means the features of the Service that can be used by paying the fees we set.
Article 3 (Registration)
1. Anyone who wishes to use the Service must agree to these Terms and apply for registration in the way we specify.
2. Applicants must register true, accurate and up-to-date information. Date of birth and gender cannot be changed after registration.
3. We may refuse a registration if we determine that any of the following applies. We have no obligation to disclose the reason.
(1) The registration contains false information, errors or omissions
(2) The applicant has previously had their use suspended or account deleted for violating these Terms or for a similar reason
(3) The applicant is, or has any relationship with, an antisocial force
(4) We otherwise determine that the registration is not appropriate
4. Users manage their Account at their own responsibility and must not let a third party use it, and must not lend, transfer, sell or buy it.
Article 4 (Use by Persons Under 18 Prohibited)
1. The Service is only for people aged 18 and over. Anyone under 18 may not register for or use the Service.
2. We may ask Users to submit an identity document or take other steps to confirm their age.
3. If we learn that a User is under 18, we may delete the Account without prior notice.
Article 5 (Prohibited Conduct)
When using the Service, Users must not do any of the following.
(1) Acts that violate laws or public order and morals, or that are connected to criminal acts
(2) Soliciting other Users mainly for romantic relationships with the opposite sex or for sexual relations, or any other act that may violate Japan's law regulating online dating services
(3) Sales, promotion, advertising, solicitation (including religion, multi-level marketing, investments and side jobs) and other acts for profit
(4) Asking for or exchanging money, goods or other financial benefits (including soliciting compensated dating or "papa-katsu")
(5) Impersonating others, using other people's photos or information without permission, or registering false information
(6) Defamation, threats, harassment, stalking or discriminatory behavior toward other Users or third parties
(7) Posts containing obscene, violent or cruel expressions, or others that make people uncomfortable
(8) Collecting, publishing or using other Users' personal information (contact details, address, workplace, etc.) without their consent
(9) Acts whose main purpose is to lead people to outside services, social networks or contact details
(10) Infringing copyrights, trademarks, portrait rights, privacy rights or other rights of ours or of third parties
(11) Putting excessive load on the Service's servers or networks, unauthorized access, reverse engineering, or using automated tools
(12) Creating or holding more than one Account
(13) Providing benefits to, or otherwise cooperating with, antisocial forces
(14) Any other conduct we determine to be inappropriate
Article 6 (Posted Content)
1. Copyright and other rights in Posted Content remain with the User who posted it or with the rightful owner.
2. Users grant us a free, non-exclusive right to use Posted Content (including reproducing, adapting and transmitting it to the public) to the extent needed to provide and improve the Service. We will obtain the User's consent in advance before using profile photos or messages for promotion outside the Service.
3. Users warrant that they have the lawful right to post their Posted Content and that it does not infringe the rights of third parties.
4. To maintain a safe environment, we may hide or delete, without prior notice, Posted Content that we determine violates or may violate these Terms.
5. We may review messages only to the extent permitted by law, such as to handle reports or prevent misuse.
Article 7 (Suspension and Account Deletion)
1. If any of the following applies to a User, we may, without prior notice, delete Posted Content, suspend all or part of the use of the Service, or delete the Account.
(1) The User has violated any provision of these Terms
(2) We learn that the registered information contains false facts
(3) The User has repeatedly been reported by other Users and we determine that action is necessary
(4) The User has not used the Service for a certain period
(5) We otherwise determine that the User's use of the Service is not appropriate
2. Users can leave at any time through "Delete account" in the settings screen.
3. We are not liable for damage caused to a User by measures under this Article, except where we acted intentionally or with gross negligence.
Article 8 (Paid Services)
1. The content, fees and payment methods of the Paid Services are as displayed on the Service.
2. Paid Services are purchased, renewed and canceled in the way set by the App Store or Google Play.
3. Fees already paid are not refunded, except where the law requires.
Article 9 (Disclaimer)
1. We do not warrant, expressly or implicitly, that the Service is free from factual or legal defects (including defects in safety, reliability, accuracy, completeness, fitness for a particular purpose or security, errors, bugs, and infringement of rights).
2. The Service provides a place for Users to interact, and we do not guarantee the results of those interactions. Disputes between Users are to be resolved between the parties.
3. If you meet another User outside the Service, take sufficient care at your own responsibility.
4. We are not liable for damage caused to Users by the Service, except where we acted intentionally or with gross negligence. Even where we are liable because the Consumer Contract Act applies or for another reason, our liability is limited to direct and ordinary damage, up to the amount the User paid us in the past 12 months.
5. We may change, interrupt or end the Service without prior notice.
Article 10 (Changes to These Terms)
1. Under Article 548-4 of the Civil Code of Japan, we may change these Terms in the following cases.
(1) The change serves the general interest of Users
(2) The change does not contradict the purpose of the contract and is reasonable in light of the need for it, the appropriateness of the new content and other circumstances
2. When we change these Terms, we will announce the changes and their effective date on the Service a reasonable time before that date.
3. Users who use the Service on or after the effective date are deemed to have agreed to the changed Terms.
Article 11 (Personal Information)
We handle Users' personal information appropriately in accordance with our separate Privacy Policy.
Article 12 (Governing Law and Jurisdiction)
1. These Terms are governed by the laws of Japan.
2. Any dispute concerning the Service is subject to the exclusive jurisdiction of the Tokyo District Court as the court of first instance.
Ringo Ringo Operations Office
Address: disclosed without delay upon request
Contact: in the app, Settings > Help & Contact